10
Reasons Why Every Small Business Needs a Website
The Competition Has One
To stay on top of an ever-changing market, most small
business owners try to keep tabs on their competitors. By doing so,
they gain insight on market trends, come up with new strategies and
stay up to date with what others offer. If your competitors have a website,
it's a strong indication you should too.
Stay Open 24/7
While some small businesses are open 24 hours a day,
most business hours are limited to a more traditional workday schedule.
With a website, customers can view your products and services long after
your normal operating hours. If you sell products online, you can even
accept orders from a different part of the world while you sleep!
Email - The Ultimate
Contact and Networking Tool.
Has anyone ever asked for your business email address?
Are you currently using a personal email address from your Internet
service provider or a free email account for business contacts? You
can raise the level of prestige and branding for your business with
an email address that includes your company name or services. Personalized
email accounts are always included when you set up a website. You can
also set up multiple email addresses for different functions within
your company, for example: sales@your-web-address.com, info@your-web-address.com,
or yourname@your-web-address.com and you can have them all come to the
same mailbox if you desire.
Sell Your Products and
Services Online
You've probably seen or heard about online stores like
Amazon.com or eBay.com. While these companies have huge infrastructures
and massive marketing programs to drive their online business, it is
possible to set up an online store in much the same way, just more modestly.
There are countless online stores that thrive doing the same type of
selling but on a smaller scale. If you have a retail product that can
be shipped via UPS or FedEx, you're a great candidate for an online
store.
A Website Opens International
Markets
A website can be accessed 24 hours a day from anywhere
on earth with an Internet connection. From the moment your site launches,
you can do business all over the globe, any time of day. As an added
service for international customers, you may want to offer a currency
converter to help them understand prices in their local currency.
Attract New Business
through Search Engines –
The “Phone Book” of the Modern Era
A large amount of research today is done online. By having
your website listed on the top search engines, it can be listed under
the results for any number of queries. For example, if you're selling
ski equipment and someone searches for "ski boots," your site
could be the first selection listed under the results. Websites are
the “Phone Book Ads” of the modern era. Many people pull
up a search engine instead of getting out the phone book.
Give Detailed Contact
Information to Prospective Clients
Anyone ever ask for directions to your business? Always
telling people your hours or which product lines you carry? A website
can deliver details about your business to anyone with an Internet connection.
This frees up time to focus on business instead of answering frequently
asked questions.
Interact with Customers
The best clients are repeat and referred customers. That
said, there's no better way to keep customers coming back than keeping
in touch with them. Through a website you can interact with clients
via online newsletters, polls, chat rooms and special deals. When you
keep in contact, it shows customers you care. This is one of the best
ways to keep them coming back.
Instant Validity
A customer wants to know the person they buy from is
legitimate and runs a reputable business. A well designed website creates
a feeling you're a legitimate company and leads to increased sales.
Customers Expect It
In today's business world, the Internet is the fastest
growing source for information. Without a web presence, your business
risks never being found by prospective customers.